Netgear routers are one of the most reliable and efficient routers available in the market. However, it is not immune to some technical difficulties, which may lead to Netgear router no internet issues. This article aims to provide the necessary steps for resolving these issues.
Check Modem Connections
One of the common causes of no internet issues is a faulty modem connection. Check if the modem cable is properly connected to the modem and the router. Ensure that the modem is functioning correctly and can access the internet on its own.
Verify Router Connections
Make sure that the Ethernet cable is properly connected to the WAN port of the router. Verify that the Wi-Fi is enabled and that the wireless network is visible. Also, check whether the router is getting internet service from the modem.
Restart Router and Modem
The first step to solving any network issue is restarting the router and the modem. Turn off both devices and wait for 10 seconds before turning them on. Wait for the modem to boot up before turning on the router.
How to preform Power Cycle your WiFi Connection
Update Router Firmware
An outdated router firmware can cause connectivity problems. Check the router firmware version and update if necessary. To update the firmware, go to the Netgear support website and follow the instructions.
How to update router firmware
Check Router Security Settings
Sometimes, the router’s security settings can cause internet connection issues. Check the router settings to ensure that the security is not too high and that it is not blocking any devices from accessing the internet.
Disable VPN and Firewall
Enabling VPN or firewall can sometimes block internet access. Disable them temporarily and see if the internet connection is restored. If the connection is restored, adjust the VPN or firewall settings accordingly.
Reset Router to Default Settings
Resetting the router to its default settings can also help resolve connectivity issues. To do this, locate the reset button at the back of the router and hold it down for 10 seconds. After resetting, reconfigure the router settings.
Reset netgear router
Contact Internet Service Provider (ISP)
If none of the above steps work, it is time to contact the Internet Service Provider (ISP). They can check if there are any issues with the internet service, or if there is an outage in the area.
Troubleshoot Network Settings
If the ISP confirms that there are no issues with the internet service, troubleshoot the network settings. Check the device’s network settings and ensure that it is set to obtain an IP address and DNS server automatically.
For Extenders, please find Netgear Extender Password
Replace Faulty Router
If the router is still not getting an internet connection, it may be due to technical issues. Try replacing the router with a new one and see if the problem is resolved.
Further Assistance from Netgear Support
If all else fails, it is best to seek further assistance from Netgear support. They can provide additional steps to resolve the issue, and if necessary, provide a replacement router.
Netgear Router Support
In conclusion, resolving Netgear router no internet issues requires a systematic approach that starts with checking the modem connection and verifying router connections. If these do not work, restarting the router and modem, updating the router firmware, checking router security settings, disabling VPN and firewall, resetting the router to default settings, contacting the ISP, troubleshooting network settings, or replacing the faulty router are the necessary steps to take. If all else fails, seeking further assistance from Netgear support is the best option.